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Insights

Insights from the field

Product Leadership and the Design of Coherent Systems

Hatton Locks Business Systems, Andre Venter

Product Leadership and the Design of Coherent Systems

Ideas Are Everywhere, Execution Lives in Culture If you spend enough time in product organisations, a pattern appears repeatedly: the belief that ideas are scarce and that innovation begins with a mom...

May 25, 2026

What Changes AI might Drive in the IT Technical Services Industry

Hatton Locks Business Systems, Andre Venter

What Changes AI might Drive in the IT Technical Services Industry

The Beginning of a Shift in Systems Integration For most of the modern systems integration era, technical implementation skill has been the industry’s primary currency. The engineer who understood the...

May 16, 2026

Why Keeping Your ERP System Current Is One of the Best Business Decisions You'll Make

Why Keeping Your ERP System Current Is One of the Best Business Decisions You'll Make

Your ERP went live. That wasn't the finish line, it was the starting gun There's a quiet assumption that many businesses make once their ERP system is live. "We're done." The go-live milestone gets ce...

May 15, 2026

Clarity before Consequences: Why Formalised Decision Quality Matters

Hatton Locks Business Systems, Andre Venter

Clarity before Consequences: Why Formalised Decision Quality Matters

Introduction: Why Decision Quality Matters In business, we often fall into a comforting but dangerous habit: assuming that a good outcome means we made a good decision. If the deal closes, the product...

May 11, 2026

A Little Light That Changed Everything: What the Blue LED Teaches Us About Innovation

Hatton Locks Business Systems, Andre Venter

A Little Light That Changed Everything: What the Blue LED Teaches Us About Innovation

A World Lit by Tiny Lights The screen you're reading this on, its clarity, its colour, the way it adjusts to light and renders a thousand tones, is powered by one of the smallest, most quietly transfo...

May 1, 2026