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Insights

Insights from the field

MCP, What is it and why is it important?

Hatton Locks Business Systems, Andre Venter

MCP, What is it and why is it important?

MCP: The Interface Between AI and Software Artificial intelligence is already part of everyday business. Software vendors are increasingly competing on how effectively their products use AI, and users...

Artificial Intelligence Enterprise Resource Planning Small Business

Jun 22, 2026

Product Leadership and the Design of Coherent Systems

Hatton Locks Business Systems, Andre Venter

Product Leadership and the Design of Coherent Systems

Ideas Are Everywhere, Execution Lives in Culture If you spend enough time in product organisations, a pattern appears repeatedly: the belief that ideas are scarce and that innovation begins with a mom...

Business Analysis Business Process Product Development

May 25, 2026

What Changes AI might Drive in the IT Technical Services Industry

Hatton Locks Business Systems, Andre Venter

What Changes AI might Drive in the IT Technical Services Industry

The Beginning of a Shift in Systems Integration For most of the modern systems integration era, technical implementation skill has been the industry’s primary currency. The engineer who understood the...

Artificial Intelligence Business Process Market Analysis

May 16, 2026

Clarity before Consequences: Why Formalised Decision Quality Matters

Hatton Locks Business Systems, Andre Venter

Clarity before Consequences: Why Formalised Decision Quality Matters

Introduction: Why Decision Quality Matters In business, we often fall into a comforting but dangerous habit: assuming that a good outcome means we made a good decision. If the deal closes, the product...

Business Analysis Business Process Market Analysis

May 11, 2026

A Little Light That Changed Everything: What the Blue LED Teaches Us About Innovation

Hatton Locks Business Systems, Andre Venter

A Little Light That Changed Everything: What the Blue LED Teaches Us About Innovation

A World Lit by Tiny Lights The screen you're reading this on, its clarity, its colour, the way it adjusts to light and renders a thousand tones, is powered by one of the smallest, most quietly transfo...

Business Process Product Development

May 1, 2026

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